FrequentlyAsked Questions

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*Private Label Program is for independent retailers and practitioners ordering a large selection of stock / warehoused items. These FAQ’s do not apply to Contract / Custom Jobs.

What is the minimum order?

A: Opening order minimum is $500. All orders after the initial opening order have a $200 minimum. All orders over $300 receive free freight.

What is the minimum order per sku?

A: Minimum order per individual sku is 6.

What is the turnaround time for re-orders placed?

A: 3 day in house turnaround.

How long will it take to get my first order?

Your first order will take approximately 6-8 weeks.

Are there any fees to open a private label account?

A: There is a one-time $500 label fee.

What type of sales support does Reliance provide?

A: Reliance has a best in class sales team that provides consistent staff training and product education. Your store will have a dedicated sales team member to support you through the account set up process and for many years to come.

What type of marketing support does Reliance provide?

A: Reliance has a wide selection of marketing materials to support your brand including but not limited to shelf talkers, shelf danglers, features & benefit sheets, brochures, etc.

What payment options does Reliance offer?

A: Reliance offers standard payment options. Our customers can pay by check, credit card or Net terms with credit approval.